Framingham, MA, USA – October 9, 2024—DTiQ, the leading provider of SaaS-based video, analytics, and optimization solutions for operators within the Restaurant, Convenience Store and Specialty Retail industries, today announced that it has received a $145 million growth investment from Bain Capital’s Private Credit Group (“Bain Capital”). The funding will drive increased innovation in AI and Computer Vision for more actionable business insights and automation, expand its SaaS product offerings, and capture new opportunities in existing and new territories.

DTiQ provides SaaS, video-based, business optimization solutions to the top names in QSR, Retail and C-Store, such as Subway, Dunkin, Burger King, Church’s and others.  In 2022, the company expanded its addressable market with the acquisition of Australia-based Summit Innovations providing advanced Drive Thru solutions to customers and delivering ROI-enhancing solutions both inside and now outside their stores. Proving that they recognize the everyday pains of operators in the industries they serve, DTiQ has committed publicly to providing new solutions to address their challenges further including loss prevention, speed of service, peak times, operational and compliance issues, and employee/patron safety. Most recently, DTiQ has broadened its AI-powered portfolio when it rolled out In-Store and Peak Hours Speed of Service capabilities.

“DTiQ has a customer-first, outside-in innovation approach and a cloud-first, mobile forward solution set to help restaurant and retail operators solve everyday problems and grow their businesses, said JL Valente, CEO of DTIQ. “We are thrilled to be able to accelerate our already aggressive product roadmap.”

Today’s announcement with Bain Capital, one of the world’s leading private investment firms, underscores the significance, scale and quality of the DTiQ business, its market momentum, contributions to the hospitality industries and superiority of its portfolio in addressing key business issues for restaurant and convenient stores owners and operators, as well as specialty retailers.

“Our investment in DTiQ is an emblematic of our conviction in this well-established, globally-renowned business and its ability to innovate new AI-enhanced video and data solutions for the benefit of the restaurant and retail industries, “said David Healey, a Director at Bain Capital Credit. “We’re proud to support DTiQ’s exciting growth trajectory with strategic capital and our long track-record of helping SaaS businesses reach their full potential.”

“Given DTIQ’s growth plans, existing solutions, roster of customers and leadership, this investment by Bain Capital is catalytic capital for its future,” said Rick Shrotri, founder and Managing Partner of Digital Alpha Advisors, DTiQ’s Private Equity partner. “We believe DTiQ is posed for profitable growth in 2025 and beyond, and we are pleased to be partnering with Bain Capital on this investment.”

In addition to investors Digital Alpha and Bain Capital, Stifel Investment Banking served as financial advisor on the agreement.

About DTiQ

DTiQ offers state-of-the art SaaS video surveillance, analytics and next gen Drive Thru solutions to improve loss prevention and operational excellence at multi-location Quick Service and Table Service Restaurants, retail, and convenience store locations. With 27 years of experience, DTiQ successfully enhances over 8 million consumer experiences daily, while delivering high ROI outcomes and protecting trillions of dollars in assets. DTiQ works with over 37,000 locations in the Americas, Europe and Australia / NZ, including brands such as Adidas, Burger King, Crocs, Dairy Queen, Dunkin, GNC, McDonald’s, Subway, Swarovski, Taco Bell, Vineyard Vines, and Yankee Candle. For more on information, please visit dtiq.com.

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About Bain Capital Credit

Bain Capital Credit (www.baincapitalcredit.com) is a leading global credit specialist with approximately $48 billion in assets under management. Bain Capital Credit invests across the credit spectrum and in credit-related strategies, including leveraged loans, high-yield bonds, structured products, private middle market loans and bespoke capital solutions. Our team of more than 100 investment professionals creates value through rigorous, independent analysis of thousands of corporate issuers around the world. In addition to credit, Bain Capital invests across asset classes including private equity, public equity, venture capital, real estate, life sciences, and insurance, and leverages the firm’s shared platform to capture opportunities in strategic areas of focus.

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About Digital Alpha

Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure and services required by the digital economy with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. As part of this agreement, Digital Alpha has preferred access to Cisco’s pipeline of commercial opportunities requiring equity financing. In addition, Digital Alpha has cultivated strategic partnerships with other Silicon Valley technology leaders, with whom it has already executed deals.  Digital Alpha believes that it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including smart cities, next-generation broadband networks, and enterprise data management and communication solutions. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021.

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About GNC

GNC is a leading global health and wellness brand that provides customers with a wide variety of science-based products and solution services to Live Well. The brand touches consumers worldwide by providing its products and services through company-owned retail locations, domestic and international franchise locations, digital commerce and strong wholesale and retail partnerships across the globe. GNC’s diversified, multi-channel business model has worldwide reach and a well-recognized, trusted brand. By combining exceptional innovation, product development capabilities and an extensive global distribution network, GNC manages a best-in-class product portfolio. www.gnc.com.

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Framingham, MA – [April 9, 2024] – DTiQ, a Digital Alpha Advisors, LLC portfolio company and the leading provider of next-generation video intelligence, analytics, and managed solutions for restaurants, convenience stores, and retail locations, is pleased to announce the appointment of Saša Zorović as its new Chief Financial Officer.

With an impressive 30 year career, Saša brings a tactical lens to DTiQ’s financial planning and strategy that will continue to elevate DTiQ’s efforts in the quick service restaurant, convenience store, and retail space. In this role, he will focus on enabling the company to scale further.

His prior experiences include COO and CFO for Advisor360°, COO and CFO at Impel, successful founder and entrepreneur, board member for Claria and Datalette, Wall Street investor and analyst for Goldman Sachs and Oppenheimer, and strategy consultant at McKinsey. He also serves on the Board of Directors for FRAXA Research Foundation, actively supporting their finance, investment, and audit committees and fundraising efforts.

”We are excited to have Saša join us at such an exciting time in the evolution of DTiQ,” said Marc Litz, CEO of DTiQ. “Saša is an accomplished operating executive who brings a wealth of financial management and operational expertise to our leadership team and is a proven team-builder in the technology space.”

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About Digital Alpha Advisors, LLC

Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure required by the rapidly expanding digital economy, with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. and has partnered with other leading Silicon Valley firms. Digital Alpha believes it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including next-generation communications networks, IoT platforms for urban infrastructure, and cloud-based data management platforms. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021. For more information, please visit www.digitalalpha.net.

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FRAMINGHAM, Nov. 16, 2023 (GLOBE NEWSWIRE) — DTiQ, the leading provider of intelligent video surveillance, analytics, and loss prevention services for restaurants, retail and convenience store locations, today announced its selection as an approved supplier of intelligent video and loss prevention solutions by American Dairy Queen Corporation (ADQ), a subsidiary of International Dairy Queen, Inc. DTiQ’s software now can be implemented at DQ® restaurants in the U.S. and Canada.

DTiQ’s 360iQ platform provides QSR operators with remote access to video footage so they can better identify suspicious transactions, report on-site incidents and increase the speed of service. Using proprietary AI technology, DTiQ’s certified auditors assess video footage and point-of-sale data to provide organizations with SmartAudit™ reports. This information includes valuable insights into operational compliance, allowing restaurant teams to deliver operational excellence at each location.

The intelligent video solution provider’s customer success team completely supports managed service installation, which features field support, site surveys, and turnkey installations, thus freeing up time and resources for restaurant teams to deliver operational excellence across locations. Additionally, DTiQ provides its partners with ongoing technical support, diagnostic reports and warranty replacement, proactively monitoring its systems for any necessary remote troubleshooting.

“Our team is proud to be named as an approved loss prevention provider by American Dairy Queen Corporation,” said John Donnelly III, DTiQ’s chief revenue officer. “We’re looking forward to showcasing how our video and managed services can help franchised DQ restaurants identify fraudulent activities, drive customer growth and exceed the operational needs over time.”

For over 25 years, DTiQ has provided next-generation business intelligence solutions and services to over 45,000 customers worldwide. To learn more about DTiQ’s intelligent video and loss prevention services, please visit dtiq.com.

About Summit Innovations

Summit Innovations is a leading provider of drive-thru tracking and monitoring solutions. The company’s solutions help businesses improve efficiency, reduce costs, and protect their assets. Summit Innovations is headquartered in Melbourne, Australia, and has offices in the United States, Europe, and Asia. For more information, visit www.summitinnovations.com.

About Church’s Texas Chicken

Founded in San Antonio, TX, in 1952 by George W. Church, Church’s Texas Chicken®, along with its sister brand Texas Chicken™ primarily outside of the U.S., is one of the largest quick-service chicken restaurant chains in the world. The brands specialize in Original and Spicy Chicken freshly prepared throughout the day in small batches that are hand-battered and double-breaded, tenders, sandwiches, Honey-Butter Biscuits™ made from scratch and freshly baked, and classic, home-style sides all for great value. Texas Chicken™ and Church’s Texas Chicken® have more than 1,500 locations in 24 countries and global markets and system-wide sales of more than $1 billion. For more information about Church’s Texas​ Chicken®, visit churchstexaschicken.com.​ For information on Texas Chicken™, visit ​texaschicken.com. For information on how to become a Church’s Texas Chicken® Franchisee, visit https://www.churchs.com/franchising/.

About Digital Alpha Advisors, LLC

Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure required by the rapidly expanding digital economy, with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. and has partnered with other leading Silicon Valley firms. Digital Alpha believes it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including next-generation communications networks, IoT platforms for urban infrastructure, and cloud-based data management platforms. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021. For more information, please visit www.digitalalpha.net. 

Framingham, MA USA – January 4th, 2023  DTiQ is pleased to announce that we have been selected by Domino’s Pizza LLC’s Corporate Safety and Loss Prevention (LP) team as an approved supplier of video solutions for their corporate-owned stores. “We are excited to work with Domino’s Pizza LLC’s Corporate Loss Prevention team using our managed video software, DTiQ’s 360iQ platform, and Cisco Meraki solutions,” John Donnelly III, Chief Revenue Officer DTiQ.

Domino’s Corporate-owned stores are already benefiting from DTiQ’s managed video solution. “DTiQ’s approach to helping us with our multiple requirements for the video was a significant reason why we chose them. The combination of using the 360iQ platform as well as the Cisco Meraki solutions was a perfect fit for our Loss Prevention and Security needs. The managed services approach and white glove service we receive from DTiQ makes our jobs easier, allowing us to focus on what really matters ” Nicole McDargh, Vice President Safety, and Loss Prevention, Domino’s.

To learn more about DTiQ’s solutions, please visit us at dtiq.com. To learn more about Cisco Meraki, please visit meraki.cisco.com

Framingham, MA USA – October 17, 2022 - DTiQ announced today that it will be acquiring Summit Innovations, a world leader in drive-thru timing and management solutions to leading Quick Service Restaurant (QSR) brands globally. Summit’s proprietary technology is installed in over 10,000 restaurants in more than 40 countries. DTiQ expects the acquisition to close sometime in early fiscal Q4 2022.

The acquisition adds scale and variety to DTiQ’s portfolio and expands the company’s service and product offerings within the QSR industry, one of our key end markets. The Covid pandemic has highlighted a significant demand within the QSR industry for drive-thru solutions and is therefore an important growth area for DTiQ. “I look forward to welcoming Summit Innovations and their talented and highly skilled employees to our team,” said Marc Litz, CEO of DTiQ. “I am confident that our shared capabilities will make us the most qualified and competent team in the industry. This valuable acquisition significantly enhances our resources for new and existing customers and steps up our strategy to provide a more wide-ranging suite of solutions to our customers globally.”

“Summit Innovations is a forward-thinking and strong-minded business that strives to innovate and create advancements that enable new possibilities in the QSR industry,” said Kim Redstall Director of Corporate Development & Strategy at Summit Innovations. “Having the ability to able to leverage the assets and skill of the DTiQ team, we have the opportunity to build on our industry-leading products as part of a larger talented team that is just as committed to our customers, employees and values.”

“The blending of Summit Innovations and DTiQ’s technologies will define the future of QSR and retail,” said André J. Pravaz, Summit Innovations CEO and President. “Combining our talent and strengths, we will bring incomparable technology that will expand our capabilities so we can invest in what matters most – our customers,” he concluded.

“Digital Alpha is excited to announce our continued support for DTiQ and its effort to reshape the industry. In acquiring Summit Innovations, DTiQ advances its technology capabilities, expanding its ROI improving offers critical to QSRs,” says Rick Shrotri, Founder and Managing Partner of Digital Alpha. “The acquisition, upon completion, will deliver a step-function change in the profile of DTiQ.”