Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure required by the rapidly expanding digital economy, with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. and has partnered with other leading Silicon Valley firms. Digital Alpha believes it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including next-generation communications networks, IoT platforms for urban infrastructure, and cloud-based data management platforms. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021. For more information, please visit www.digitalalpha.net.
Framingham, MA USA – January 4th, 2023 DTiQ is pleased to announce that we have been selected by Domino’s Pizza LLC’s Corporate Safety and Loss Prevention (LP) team as an approved supplier of video solutions for their corporate-owned stores. “We are excited to work with Domino’s Pizza LLC’s Corporate Loss Prevention team using our managed video software, DTiQ’s 360iQ platform, and Cisco Meraki solutions,” John Donnelly III, Chief Revenue Officer DTiQ.
Domino’s Corporate-owned stores are already benefiting from DTiQ’s managed video solution. “DTiQ’s approach to helping us with our multiple requirements for the video was a significant reason why we chose them. The combination of using the 360iQ platform as well as the Cisco Meraki solutions was a perfect fit for our Loss Prevention and Security needs. The managed services approach and white glove service we receive from DTiQ makes our jobs easier, allowing us to focus on what really matters ” Nicole McDargh, Vice President Safety, and Loss Prevention, Domino’s.
To learn more about DTiQ’s solutions, please visit us at dtiq.com. To learn more about Cisco Meraki, please visit meraki.cisco.com
Framingham, MA USA – October 17, 2022 - DTiQ announced today that it will be acquiring Summit Innovations, a world leader in drive-thru timing and management solutions to leading Quick Service Restaurant (QSR) brands globally. Summit’s proprietary technology is installed in over 10,000 restaurants in more than 40 countries. DTiQ expects the acquisition to close sometime in early fiscal Q4 2022.
The acquisition adds scale and variety to DTiQ’s portfolio and expands the company’s service and product offerings within the QSR industry, one of our key end markets. The Covid pandemic has highlighted a significant demand within the QSR industry for drive-thru solutions and is therefore an important growth area for DTiQ. “I look forward to welcoming Summit Innovations and their talented and highly skilled employees to our team,” said Marc Litz, CEO of DTiQ. “I am confident that our shared capabilities will make us the most qualified and competent team in the industry. This valuable acquisition significantly enhances our resources for new and existing customers and steps up our strategy to provide a more wide-ranging suite of solutions to our customers globally.”
“Summit Innovations is a forward-thinking and strong-minded business that strives to innovate and create advancements that enable new possibilities in the QSR industry,” said Kim Redstall Director of Corporate Development & Strategy at Summit Innovations. “Having the ability to able to leverage the assets and skill of the DTiQ team, we have the opportunity to build on our industry-leading products as part of a larger talented team that is just as committed to our customers, employees and values.”
“The blending of Summit Innovations and DTiQ’s technologies will define the future of QSR and retail,” said André J. Pravaz, Summit Innovations CEO and President. “Combining our talent and strengths, we will bring incomparable technology that will expand our capabilities so we can invest in what matters most – our customers,” he concluded.
“Digital Alpha is excited to announce our continued support for DTiQ and its effort to reshape the industry. In acquiring Summit Innovations, DTiQ advances its technology capabilities, expanding its ROI improving offers critical to QSRs,” says Rick Shrotri, Founder and Managing Partner of Digital Alpha. “The acquisition, upon completion, will deliver a step-function change in the profile of DTiQ.”
Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure and services required by the digital economy with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. As part of this agreement, Digital Alpha has preferred access to Cisco’s pipeline of commercial opportunities requiring equity financing. In addition, Digital Alpha has cultivated strategic partnerships with other Silicon Valley technology leaders, with whom it has already executed deals. Digital Alpha believes that it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including smart cities, next-generation broadband networks, and enterprise data management and communication solutions. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021.
Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure and services required by the digital economy with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. As part of this agreement, Digital Alpha has preferred access to Cisco’s pipeline of commercial opportunities requiring equity financing. In addition, Digital Alpha has cultivated strategic partnerships with other Silicon Valley technology leaders, with whom it has already executed deals. Digital Alpha believes that it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including smart cities, next-generation broadband networks, and enterprise data management and communication solutions. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021.
Qu is a restaurant transformation company delivering a unified commerce platform that drives healthier connections between guests and operators across all ordering channels. The company’s mission is to infuse speed, agility, and innovation into enterprise restaurant chains, enabling operators to seize new opportunities faster and drive stronger revenues.
Based in Bethesda, MD, Qu is backed by leading restaurant entrepreneurs and investors that have also backed Google, Salesforce, Uber, and Dropbox.
Coen Markets, Inc. is one of the oldest and largest convenience chains in the Pittsburgh region. We began serving the public in 1923, and today we have over 60 locations in Pennsylvania, Ohio and West Virginia. Our mission is to impress and satisfy our guests with every visit and make their lives simpler. We strive to provide the highest level of service, the best food we can make in kitchens, and the most comfortable retail environment for our guests to make Coen their preferred place to shop. www.coen1923.com
Committed to serving “Any Meal, Any Time,” Huddle House restaurants have become icons in the communities they serve throughout the country by “Bringing Friends and Family Together, Over Delicious Food, Served from the Heart.” The core values on which the brand was founded – serving freshly prepared, quality home-style food in a warm, friendly environment that brings the community together – are as true today as they were when it was founded 54 years ago. Today, the Huddle House brand has more than 400 locations open or in development. On September 13, 2019 the company entered into an agreement to buy the rights to Perkins Restaurant & Bakery as well, which will bring the number of locations to more than 700.
Enables Restaurant and Retail Operators to Track, Maximize In-store Customer Engagement
BOSTON, July 10, 2019 /PRNewswire/ — DTiQ today announced Enhanced Video Analytics for customers in the restaurant and retail industries.
With Enhanced Video Analytics, DTiQ clients will be able to monitor the customer experience across various real-time dimensions, including customer count, traffic heatmapping, speed of service, combined video/audio analytics, POS station interaction analysis (counter, kiosk, drive-thru), customer abandonment, custom analytics and more.
Enhanced Video Analytics provides real-time alerts and historic/forecast trend reports to inform employees, store management and corporate leadership when their key performance indicators are being met—and when they’re not—so the right decisions can be made to increase operational efficiency. Initial deployments are being used to inform:
Staffing and scheduling
Merchandising (store layout and displays)
Employee coaching and incentives
Inventory and operational programs
Speed of service optimization (in-store, mobile pick-up, drive-thru)
“Enhanced Video Analytics will revolutionize how restaurant and retail operators make decisions,” says Zach Zoulias, VP of Product Management for DTiQ. “It measures the customer experience from entry to check-out, highlighting what needs to change to positively impact the business without overwhelming operators with unstructured data.”
It is available to select DTiQ customers today and will be an option available to all customers as of July 15 of this year. For more information, visit https://www.dtiq.com/products/intelligent-video/
Story Highlights
DTiQ clients will be able to improve the customer experience with advanced video algorithms that measure customer interactions, gauge employee effectiveness and further loss prevention
Enhanced Video Analytics capabilities work with existing video infrastructure, providing these insights at a total cost of ownership that is unmatched for restaurant and retail store operators
The analytics can feed directly into DTiQ’s industry-leading SmartAudit™ program, wherein DTiQ’s trained experts capture evidence of and isolate triggers for, meaningful policy exceptions
Turn real-time video data into intelligence and maximize in-store customer engagement
Includes Several Customer Kiosks Equipped with Real-time Video Analytics
DTiQ’s new customer experience center includes multiple store kiosks simulating actual customer environments, incorporating live cameras feeding monitors with heatmaps and integrated POS systems.
BOSTON, March 19, 2019 — DTiQ today announced the opening of their new executive briefing and customer experience center in Las Vegas, Nevada. The center includes multiple store kiosks simulating actual customer environments, as well as a state-of-the-art product demonstration and benchmark facility.
The customer kiosks include a retail shop, a quick serve restaurant and a convenience store. The kiosks contain working simulations of the individual business environments, including live cameras feeding monitors with heatmaps and integrated point of sale (POS) systems. DTiQ can demonstrate how their technology will look and feel in a live customer environment. Thus, enabling their customers to realize firsthand the benefits they will recognize and understand how it will operate in their stores.
“Approximately 70% of our customers pass through Las Vegas every year. This new customer experience center allows our clients to experience DTiQ’s product suite and instantly understand how we can positively impact their bottom lines,” says Mark Simson, Chief Operating Officer for DTiQ.
The new facility also includes an executive briefing center, complete with a product demonstration and benchmark facility. Here, integrations with hundreds of various systems and technologies can be tested and experienced in real time. Also included, is the company’s 24/7 customer support center and loss prevention headquarters. The new office will enable DTiQ to scale to meet their growing customer base.
“Our goal has always been to be a trusted adviser to our customers. We couldn’t think of a better way to achieve that than offering our customers a cost-free method to experience DTiQ in a live environment – one similar to their own location,” says Mike Coffey, Chief Executive Officer for DTiQ. “Our new customer experience center enables us to do just that. We can show our customers how they make their stores more efficient.”
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