About Digital Alpha

Digital Alpha Advisors, LLC is an investment firm focused on digital infrastructure and services required by the digital economy with total assets under management of over $1.5B. The firm has a strategic collaboration agreement with Cisco Systems, Inc. As part of this agreement, Digital Alpha has preferred access to Cisco’s pipeline of commercial opportunities requiring equity financing. In addition, Digital Alpha has cultivated strategic partnerships with other Silicon Valley technology leaders, with whom it has already executed deals.  Digital Alpha believes that it is the first firm focused on making private equity investments in the significant growth opportunities required to underpin the Digital Economy, including smart cities, next-generation broadband networks, and enterprise data management and communication solutions. Digital Alpha was founded in 2017 by Rick Shrotri, former Head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its latest Fund – Digital Alpha Fund II, LP – in early 2021.

For more information, please visit www.digitalalpha.net.

About Qu

Qu is a restaurant transformation company delivering a unified commerce platform that drives healthier connections between guests and operators across all ordering channels. The company’s mission is to infuse speed, agility, and innovation into enterprise restaurant chains, enabling operators to seize new opportunities faster and drive stronger revenues.

Based in Bethesda, MD, Qu is backed by leading restaurant entrepreneurs and investors that have also backed Google, Salesforce, Uber, and Dropbox.

www.qubeyond.com

About Coen Markets Inc.

Coen Markets, Inc. is one of the oldest and largest convenience chains in the Pittsburgh region. We began serving the public in 1923, and today we have over 60 locations in Pennsylvania, Ohio and West Virginia. Our mission is to impress and satisfy our guests with every visit and make their lives simpler. We strive to provide the highest level of service, the best food we can make in kitchens, and the most comfortable retail environment for our guests to make Coen their preferred place to shop. www.coen1923.com

About Huddle House

Committed to serving “Any Meal, Any Time,” Huddle House restaurants have become icons in the communities they serve throughout the country by “Bringing Friends and Family Together, Over Delicious Food, Served from the Heart.” The core values on which the brand was founded – serving freshly prepared, quality home-style food in a warm, friendly environment that brings the community together – are as true today as they were when it was founded 54 years ago. Today, the Huddle House brand has more than 400 locations open or in development. On September 13, 2019 the company entered into an agreement to buy the rights to Perkins Restaurant & Bakery as well, which will bring the number of locations to more than 700.

Enables Restaurant and Retail Operators to Track, Maximize In-store Customer Engagement

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BOSTON, July 10, 2019 /PRNewswire/ — DTiQ today announced Enhanced Video Analytics for customers in the restaurant and retail industries.

With Enhanced Video Analytics, DTiQ clients will be able to monitor the customer experience across various real-time dimensions, including customer count, traffic heatmapping, speed of service, combined video/audio analytics, POS station interaction analysis (counter, kiosk, drive-thru), customer abandonment, custom analytics and more.

Enhanced Video Analytics provides real-time alerts and historic/forecast trend reports to inform employees, store management and corporate leadership when their key performance indicators are being met—and when they’re not—so the right decisions can be made to increase operational efficiency. Initial deployments are being used to inform:

• Staffing and scheduling
• Merchandising (store layout and displays)
• Employee coaching and incentives
• Inventory and operational programs
• Speed of service optimization (in-store, mobile pick-up, drive-thru)

“Enhanced Video Analytics will revolutionize how restaurant and retail operators make decisions,” says Zach Zoulias, VP of Product Management for DTiQ. “It measures the customer experience from entry to check-out, highlighting what needs to change to positively impact the business without overwhelming operators with unstructured data.”

It is available to select DTiQ customers today and will be an option available to all customers as of July 15 of this year. For more information, visit https://www.dtiq.com/products/intelligent-video/
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Story Highlights

• DTiQ clients will be able to improve the customer experience with advanced video algorithms that measure customer interactions, gauge employee effectiveness and further loss prevention
• Enhanced Video Analytics capabilities work with existing video infrastructure, providing these insights at a total cost of ownership that is unmatched for restaurant and retail store operators
• The analytics can feed directly into DTiQ’s industry-leading SmartAudit™ program, wherein DTiQ’s trained experts capture evidence of and isolate triggers for, meaningful policy exceptions

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Turn real-time video data into intelligence and maximize in-store customer engagement

Includes Several Customer Kiosks Equipped with Real-time Video Analytics

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BOSTON, March 19, 2019 — DTiQ today announced the opening of their new executive briefing and customer experience center in Las Vegas, Nevada. The center includes multiple store kiosks simulating actual customer environments, as well as a state-of-the-art product demonstration and benchmark facility.

The customer kiosks include a retail shop, a quick serve restaurant and a convenience store.  The kiosks contain working simulations of the individual business environments, including live cameras feeding monitors with heatmaps and integrated point of sale (POS) systems. DTiQ can demonstrate how their technology will look and feel in a live customer environment.  Thus, enabling their customers to realize firsthand the benefits they will recognize and understand how it will operate in their stores.

“Approximately 70% of our customers pass through Las Vegas every year. This new customer experience center allows our clients to experience DTiQ’s product suite and instantly understand how we can positively impact their bottom lines,” says Mark Simson, Chief Operating Officer for DTiQ.

The new facility also includes an executive briefing center, complete with a product demonstration and benchmark facility.  Here, integrations with hundreds of various systems and technologies can be tested and experienced in real time.  Also included, is the company’s 24/7 customer support center and loss prevention headquarters. The new office will enable DTiQ to scale to meet their growing customer base.

“Our goal has always been to be a trusted adviser to our customers.  We couldn’t think of a better way to achieve that than offering our customers a cost-free method to experience DTiQ in a live environment – one similar to their own location,” says Mike Coffey, Chief Executive Officer for DTiQ. “Our new customer experience center enables us to do just that.  We can show our customers how they make their stores more efficient.”

Industry accolade awarded to DTiQ for making retail stores more profitable.

BOSTON, MA (Jan. 23, 2019) — CIOReview today announced that DTiQ has been recognized as one of the top 20 Retail Solutions Providers of 2019. DTiQ earned the CIOReview ranking for its retail performance improvement solution.  DTiQ improves how retail locations are managed by combing intelligent video with advanced analytics in a unique managed service offering.

“It’s a great honor to announce DTiQ as one of the 20 Promising Retail Solution Providers 2019. By delivering an intelligent video-based surveillance platform, DTiQ helps retail businesses manage and improve their performance and profitability,” said an Editor of CIOReview. “They combine this with unique, in person service offerings that improve loss prevention. This made DTiQ an easy choice in this space.”

DTiQ’s solution helps brick-and-motor store owners and managers track conversions, speed of service, dwell times, and loss prevention. By combining surveillance with pertinent data analytics, the platform enables users to authenticate transactions and better manage the store in just a few clicks. It brings together video, live sales, alerts, indicators, and reports to create a comprehensive picture of the entire business. DTiQ also offers in person programs to help store managers identify limitations in guest experience, speed of service, and employee engagement.

“This award is further validation of DTiQ’s mission to be a dedicated partner to our customers and be the only performance improvement solution they will ever need. Our customers are being forced to run a more competitive store in a changing environment,” said Mike Coffey, CEO of DTiQ. “We help them measure the customer experience and employee engagement.”

Award recognizes DTiQ’s leadership in restaurant performance improvement

Boston, MA (Jan 8, 2019) – DTiQ announced today that it has received a supplier partner award from SSP America, a division of SSP Group, a leading operator of food and beverage brands in travel locations worldwide. SSP America recognized DTiQ as one of their leading suppliers from a pool of over 700 candidates. The award acknowledges those partners that work alongside SSP America to understand their business and deliver a customized solution to it.

DTiQ improves how restaurants and retail locations are managed. DTiQ combines intelligent video, advanced analytics and expert services to deliver an unparalleled performance improvement solution to over 45,000 customers in the retail, restaurant, and convenience store industries. DTiQ is helping SSP America measure the real customer experience, identify which employees are engaged and deliver loss prevention services at each of its locations.

A Director at SSP America’s Director of Loss Prevention commented, “SSP America is experiencing tremendous and ongoing year-over-year growth. This growth requires skilled partners like DTiQ willing to invest the effort to gain a deep understanding of our business needs in order to perform in this fast-paced environment. With this award we salute the entire DTiQ team for their passion for our business and service-focused spirit.”

“At DTiQ we partner with our customers, helping them to gain a true understanding of what is happening in each of their locations. DTiQ cuts through the clutter – bringing the key metrics that matter to the individual location managers. We continually monitor employees and store environments – delivering actionable insights and saving our customers thousands of dollars,” said Mike Coffey, CEO of DTiQ. “We are honored and humbled to receive The Supplier Partner Award from SSP America, as it recognizes our commitment to making a difference for them every day.”

DTT, LP Innovations, and 360iQ are Rebranding to DTiQ with Industry-Leading Unified Solution Set

Boston, MA (December 10, 2018) –  DTT today announced its new name, DTiQ, reflecting the company’s evolution into an all-encompassing performance improvement provider for the retail, restaurant and convenience store industries. Included in the rebranding are LP Innovations and 360iQ, companies acquired earlier in 2018.  With over 20 years of heritage, DTiQ helps retailers and restauranteurs improve over 8 million consumer experiences daily.

The new name – DTiQ – emphasizes the commitment to intelligent video-based solutions, combined with advanced analytics, and enhanced by DTiQ’s unique managed services offering.  In 2018, DTiQ opened a new corporate headquarters in Boston, completed two acquisitions, appointed a new management team and added over 5,000 new customer locations.

DTiQ customers include brands and/or franchisees such as Adidas, Burger King, Charming Charlie, Dairy Queen, Golf Town, Hard Rock Café, McDonald’s, Pandora, Subway, Swarovski, Dunkin, US Polo, Vineyard Vines and Yankee Candle.

“Our customers are owners or operators that want to run a better store or restaurant.  They’re being asked to do more with less, and they’re competing in a changing landscape.  We help them measure the real customer experience.  We identify which employees are engaged, deliver loss prevention services and can even interact in real-time remotely.  We do this with the best technology, using a true ‘mobile first’ experience, with state-of-the-art surveillance equipment supported by cloud-based analytics and artificial intelligence,” said Mike Coffey, CEO of DTiQ.

He continued, “Our solution delivers in a way that cuts through the clutter – bringing the key metrics that matter to the forefront for managers with our SmartAudit™.  Further, over 90% of our customers’ locations are within an hour’s drive of our field team – enabling us to take store or restaurant improvement to a personal level.”

“My business has so many moving parts and I needed a way to be in multiple places at one time. I also needed to see the most important data – the critical insights that would enable me to maximize profit and loss prevention of my Burger King franchises at over 30 locations,” said The Devs Foods Team. “Additionally, we wanted to create a better work environment – one that would improve my customer and employee experience.  That’s where DTiQ came in. I have been a customer for over three years and have been thrilled with how they have helped me improve my business and bottom line.”

The new name is effective immediately and the rebranding will be implemented across the company’s products and services throughout 2019. The rebranding includes a complete redesign of the company’s website, logo, graphics, and communications. DTiQ’s new brand assets include a logo that depicts elements of both video and analytics in a simple yet elegant way, much like the DTiQ solution set.

Leading provider of intelligent video-based surveillance and loss prevention adds comprehensive analytics, video analysis, and big data capabilities, enabling its customers to further improve operations.

DTT, a leading provider of intelligent video-based surveillance and loss prevention services, today announced the acquisition of substantially all assets of EZUniverse, including 360iQ, a data analytics and video surveillance platform. Concurrent with the acquisition, EZUniverse CEO Leszek James was named President of the EZUniverse business at DTT.

“It’s been an exciting year for DTT. We have completed two strategic acquisitions and expanded our executive team,” said Mike Coffey, Chief Executive Officer for DTT. “The acquisition of EZUniverse provides a significant expansion of our products and will deliver dramatically enhanced capabilities to our customers,” Coffey added. “The team at EZUniverse has acquired significant customers and built a scalable platform which truly improves store operations. When combined with MyDTT, and our loss prevention services, DTT has a truly unique and comprehensive offering, enabling our customers to increase their operational efficiency, while integrated with intelligent video.”

“EZUniverse is thrilled to become part of the growing DTT family,” said James. “We are excited to continue developing our exceptional operational tool with DTT and to expand our combined customer base. One of the driving factors of the acquisition was the alignment that the teams at DTT and EZUniverse felt for each other. We now have a unique group of people dedicated to helping the restaurant, quick service, and retail markets run better stores.”

DTT has had a long history of organic growth that has been enhanced with the two recent acquisitions.  Sam Naficy, the founder and Chairman of DTT remarked. “This acquisition represents continued board support and substantial investment by the existing shareholders in the long-term success of DTT.  We have the best product and people, as well as the largest and most well-served customer base in what we do.  Our organic growth, combined with using M&A to enhance our platform, is creating unparalleled value.”  DTT supports more than 42,000 clients, including McDonald’s, Subway, Dairy Queen, Burger King, Arby’s, Taco Bell, and Auntie Anne’s. DTT protects trillions of dollars in assets and oversees nearly 2 million employees every day.

EZUniverse was incorporated in 2009 and is a technology company focused on building and implementing turn-key Business Management Systems that use advanced analytics and video surveillance to empower companies to improve operations. EZUniverse’s international Research and Development Team based in Gliwice, Poland gives brands the technology, tools, and support to increase profits at a cost far lower than the monetary benefits realized. EZUniverse provides a single view of any enterprise, which allows our clients to use technology and management support services to quantify, measure, and act on issues in real time, anytime, anywhere.