Loss Prevention expertise tailored to your business

SmartFieldServices

SmartFieldServices from DTiQ delivers hands-on loss prevention support tailored to your business. Whether you’re starting from the ground up or enhancing an existing program, our team of in-house Loss Prevention experts integrates directly with your team to reduce loss, address internal theft, and drive consistent performance across locations.

With over 25 years of experience delivering effective loss prevention field services to some of retail’s most recognized brands, DTiQ brings proven strategies and real-world results. Every program is led by a dedicated Program Director who partners with you to guide your strategy, coordinates execution, and ensures your team has the training, tools, and data needed to stay ahead of loss.

Expert Loss Prevention Services

Reinforce your
Loss Prevention team

As ‘Total Retail Loss’ continues to rise and internal resources are stretched thin, DTiQ provides the expert support needed to keep loss prevention programs running smoothly.

Our solutions are practical, scalable, and designed to strengthen your existing efforts.

Comprehensive Coverage - 
without the overhead
Gain the benefits of a seasoned Loss Prevention team without the cost of building one in-house. From audits to integrity issues to compliance and coaching, we handle the details so your team can stay focused on the operation.
Proven Expertise, Trusted Nationwide
Since 1998, DTiQ has delivered best-in-class loss prevention services to the retail, restaurant, and convenience store industries. With a national footprint and “boots on the ground” support, our expert field teams execute our SmartFieldServices programs that meet the real needs of operators—protecting profits, improving accountability, and helping your business stay customer-focused.

Key Services

Program Director

Your primary contact for assessing your loss prevention needs provides expert advice and consultation. The Program Director is responsible for managing your loss prevention program and overseeing the oordination of loss prevention services.

Targeted, Customized In-Store Audits

DTiQ’s expert-led audits identify compliance issues, policy gaps, and missed opportunities. Our Target Store Programs focus on high-risk locations to reduce shrink, improve staff accountability, and drive better performance where it’s needed most.

Exception-Based Reporting

DTiQ combines video, alerts, and POS data to flag high-risk transactions and trends. Our analytics team reviews custom datasets through 360iQ and third-party platforms to surface actionable insights.

Theft Response and Consulting

When internal theft is suspected, we respond quickly and discreetly. Our process protects morale and helps resolve issues with minimal disruption.

Mystery Shops

We offer nationwide coverage to assess service quality, confirm policy adherence, and provide objective feedback.

Don’t Settle for Less in Loss Prevention

SmartFieldServices is built for operators who want more than a temporary loss prevention representative. Our proprietary team is made up of Wicklander–Zulawski–trained professionals with real retail, QSR, and C-store experience—something most providers can’t claim. While our experts are in your stores, they’re backed by analysts who monitor data and flag issues in real time. Every visit is part of a strategy, not a checklist. Our programs are tailored to your business, and our client partnerships last, on average, over 12 years, longer than most others in this space.
Why It Matters

Employee theft is a leading cause of business failure. Studies show that 75 percent of employees admit to stealing at least once.
That risk can’t be ignored.

SmartFieldServices gives you a clear structure to reduce loss, improve compliance,
and create a more secure and consistent business across all locations.