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At DTiQ, evolution is part of our DNA. For over two decades, our field-based loss prevention services have been known by a name that stands for expertise and reliability: LPI (LP Innovations). We’re excited to share that LPI is officially now called SmartFieldServices by DTiQ—a change that better reflects the powerful technology, customized Loss Prevention programs, and proprietary expert teams behind every visit.
Why the Change?
Our services have grown far beyond traditional field investigations. SmartFieldServices is more than a rebrand; it’s a signal to our customers that you’re getting more than loss prevention. You’re getting a strategic partner backed by 20+ years of data, AI integration, and unmatched industry experience.
What You Can Expect with SmartFieldServices
Whether you’re building a loss prevention program from scratch or enhancing an existing one, SmartFieldServices gives you:
- A Dedicated Program Director works with you to develop a loss prevention strategy
- A Field Team trained in Wicklander-Zulawski techniques and proven industry protocols
- Support from DTiQ’s Expert Analysts for exception-based case reviews and targeted investigations
- Ongoing Training, Audit Insights, and Compliance Checks designed to reduce total loss and improve performance
- Mystery Shops and unannounced-style evaluations to measure real-world customer experience
- Target Store Programs customized to reduce loss in poor-performing locations.
- Flexible programs tailored to retail, QSR, and c-store operations
Want to understand how total loss is impacting your bottom line? Try our Shrink Loss Calculator to see the numbers add up fast.
Still the Same Trusted Team: Now Smarter
SmartFieldServices is the same high-performing team you’ve worked with for years. The name is new. The people, the quality, and the results are not. In fact, many of our field service relationships last over a decade, longer than most providers have been in business. Through our dedication to loss reduction and the delivery of outstanding results, we continue to be a nationwide leader in loss prevention solutions.
Let’s Build a Smarter Program Together
If you’re ready to rethink your loss prevention strategy, or if you’re facing challenges with internal theft, compliance, or training, let’s talk. SmartFieldServices is ready when you are.
Contact Us:
Reach out to our team to get more information about SmartFieldServices and how you can take action today.
