DTiQ's SmartAnalysis
How SmartAnalysis works
360iQ data video review and analysis
Comprehensive video review and analysis of 360iQ data to support clients in achieving their business objectives.
Transactional fraud research
Conducting research to identify transactional fraud through the SmartAudit™ service.
Remote video incident investigation
Remote video incident investigations are completed upon client request.
Transaction analysis and video verification service
Performing analysis and video verification for alerted transactions.
SmartAudit™ operational violations review and trend analysis
A thorough review and trend analysis of SmartAudit™ operational violations across the customers' locations.
High-risk transaction patterns review and trend analysis
Conducting a review and trend analysis of high-risk transaction patterns.
Account support analyst for profitability goals
The Account Support Analyst serves as your resource, assisting in achieving profitability goals.
Operational statistics analysis
Analyze relevant operational statistics to highlight the highest and lowest performers based on specified client KPIs, including Speed of Service, Fraud YTD, FCR, ICR, Audit scores average, and Highest question missed.
Benefits of SmartAnalysis
Less reputation risks by preventing future incidents from affecting your business.
Easy access to video footage for various situations, including accidents, police investigations, and enhancing guest experiences.
Thorough external incident investigation review to yield results and save time.
A dedicated team of experts to support you in identifying and addressing suspicious activity.
High-quality video resolution for clear insights.
In-depth analysis of fraud detection through SmartAudit™.
Video verification and analysis for all alerted transactions.
Success Stories
I have all my facts straight before addressing loss prevention issues.
Luis Candelaria, Director of Operations at 21 Dunkin' locations
Our SmartAudit™ reports track the cleanliness of our stores to immediately follow up with our team and set training guidelines.
Marco Antonio Marquez and Enrique Mier y Tan, Owners of Subway Baja
Our customer success leader has been instrumental in training our staff.
Brooke Whitney, District Manager of 9 Dunkin' locations
Our cameras are used for loss prevention and in place to protect us, our guests and our employees.
Mandy Ristic, Operating Partner OM GROUP
It records the transaction journals digitally aiding in incident resolution and enhancing loss prevention efforts.
Rodney Brent, Senior Director of Facilities at TXB
We use 360iQ daily for GM’s opening store on time and making sure staff is arriving.
Jim Cagle, Owner/Operator at J&L Sandwiches & Green Horizon
Thousands of businesses trust DTiQ for their Operational Excellence.
Let our team show you why 37,000+ locations trust DTiQ to protect their business.
