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DTiQ Inside Speed of Service

Deliver a better guest experience without compromising on speed of service.
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hands typing on a computer screen. the screen shows a camera that can see into a restaurant, as well as a timer and number of guests in the store. the timer reads 20:30 and the guest number is 6.
inside speed of service

Unlock guest experience insights with DTiQ’s Inside Speed of Service. Our Video Analytics uses AI and machine learning to boost speed of service effortlessly. Access actionable insights and historical trend reports to track key performance indicators, ensuring informed decisions that enhance operational efficiency.

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Monitor the customer experience across various real-time dimensions, including entry/exit count, customer count, average wait time, and customers in line.

Make informed decisions with actionable insights that have a positive impact on your operations, including improvements in:
1

Speed of service

Optimize your workflows by leveraging machine learning and artificial intelligence.
2

Sales

Discover actionable insights that unlock new opportunities to boost and improve sales.
3

Staffing

Optimize your speed of service and guest experience with insights tied specifically to staff allotments.
4

Staffing choices

Discover bottlenecks in your process and optimize which team members perform when and where.
5

Customer experience

Put everything together to ensure your customers receive the best possible experience.

Make informed decisions to improve your speed of service with actionable insights.

the back of heads waiting in line at a restaurant. the furthest back is the back of a male head in a blue t shirt.

Once you measure it, you can improve it.

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A computer in the foreground with a "timer" on it that reads 20:30 on the screen in white text. Behind this, an illustrated restaurant is outlined.

Compare number of customers in store at any given time with staff on hand, helping to manage labor costs.

three kitchen staff talking in the back of the restaurant, looking at a shared ipad or tablet screen

Find the perfect balance of training opportunities and helping your team grow without compromising the guest experience.

a hand hovering over an ipad screen that is asking for a review. the screen has a happy face, a neutral face, and a sad face on it

Optimized speed of service, especially when you can measure and improve this key metrics, will leave your guests wanting to come back for more.

FURTHER READING

Featured resources

Articles
Different types of drive-thrus — and nine tips to optimize their performance
Articles
Seven major risks for quick service restaurant franchise owners — and how to tackle them across multiple locations
Case studies
Case study - IOAN Donuts Holdings, LLC & Affiliates, Dunkin’
Downloads
eBook: Speed of service - Maintain speed and quality for your guests
See all resources

Transform your speed of service with DTiQ

Don't compromise the guest experience for speed of service.
Learn more