DTiQ's drive-thru solutions

Explore DTiQ's cutting-edge drive-thru technology that delivers rapid ROI, enhances operations, boosts guest experience, and drives profitability across QSRs, restaurants, convenience stores, and retail businesses.

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a line up of four different cars at a drive-thru, shot from the back of the line

Ensuring consistent reliability in speed of service, accuracy and positive guest experiences, especially during the busiest times of the day, is essential for drive-thru success.

Our goal is to improve your business's bottom line by improving speed of service, reducing ordering errors and creating a system of accountability.

DTiQ’s drive-thru solutions optimize speed-of-service for all drive-thrus, boosting throughput while enhancing the guest experience. Our products help increase customer satisfaction, drive repeat business, and improve your restaurant's reputation.

DTiQ's drive-thru success by the numbers

20-40s

speed improvement

23%

increase in order accuracy

more cars through the drive-thru in peak hours

The Summit Drive-Thru Timing System

Our drive-thru system delivers real-time performance data, tracking car wait times and service speed, accessible from any device for improved operations.

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G5 Drive-Thru Headset Systems

The recipe to drive-thru success has three essential elements: speed, accuracy, and delivering a friendly and positive guest experience that keeps customers coming back. With its crystal clear sound, the right headset system ensures communications between your customer and crew – heard right, the first time and every time. Save valuable seconds by not asking customers to repeat items they are ordering due to audio quality issues.

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A man leaning out of a drive-thru window holding a bag of food. He is wearing a black headset

Drive-Thru Order Accuracy

DTiQ’s Drive-Thru Order Accuracy solution enables your team to handle the busiest drive-thru with ease. Our state-of-the-art solution optimizes both single-lane and multi-lane setups, helping your team get the right order for the right car by pairing orders with a visual display. Your team no longer has to repeat orders to verify the order for your customer, resulting in happier diners who will come back for more.

Learn more about drive-thru order accuracy

a computer showing a zoom in on a drive-thru camera. the camera puts text over the car that the camera has seen

Speed of Service Audits

By pairing up our market-leading drive-thru timer with your headset and NVR, you have the potential to see speed of service, hear customer engagement, and the associated CCTV and POS transactions all from a single view in real time providing an unparalleled level of visibility restaurant operations at a transaction by transaction level. Remote audits can focus on any aspect of your restaurant operations that can be seen by camera so loss, theft, drive- thru operations, queues, bottlenecks, food wastage, correct open and close procedures and much more can be investigated. If we see it, we can measure it.

a computer screen with an excel-style document shown on it. the list of columns has sections highlighted in green and red, showing good or bad results

Summit Panorama Reporting

Cloud-Based Store Data Aggregator

Summit Panorama provides comprehensive drive-thru data for all management levels. Get timely insights through scheduled broadcasts, exception notifications, and ad-hoc inquiries. Use our extensive report library or customize your own with help from our report builders. Export data in various formats, share internally, and print reports easily. Read on for more success stories.

• Cloud-hosted with no complex IT setup.
• Above-store reporting for comparing multiple locations.
• Accessible via web browsers and mobile devices.

Two hands holding an iPad. The screen is showing two different graphs with upward trajectory and four colorful bars.

Summit Dynamic Ranking System

By comparing QSRs efficiency with their peers across the brand, franchisee, region, or even custom groups, it provides unparalleled insights for improving speed and service.

the back of somebody working in a drive-thru wearing a headset looking at two separate screens. one is blue and one has green, yellow, and red stats, showing the drive-thru performance is good, bad, or indifferent

Trusted by hundreds of brands

QSR

A great tool for improving drive-thru speed.

McKenzie Foods has installed the Summit drive-thru timer system in all 17 of our KFC restaurants. We have found the system to be a great tool for improving drive-thru speed performance. Our team members have really engaged in this aspect of our business and enjoy always knowing how they are doing in drive-thru speed. They also like knowing how they are doing against our other locations! We have friendly competitions between restaurant teams daily.

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Larry Starkey

KFC Franchisee of Taunton, MA

A line of sub sandwiches and toppings, with two pairs of hands putting toppings on the sandwiches.

A ‘must have’ to drive team engagement.

The Summit timer system is a must-have if you are looking to drive team engagement around Speed with Service. Our RGMs love it as it provides real-time data of how they are doing against their own goals as well as how they ‘stack up’ to their peers.

O Incorporated has used the Summit timers for over a year and it has allowed us to make Speed with Service part of our culture as we have “Fast Fridays” where our restaurant teams compete for the fastest DT experience times. We have seen tremendous results. The audio alerts combined with the ‘in your face’ results on the video screens are a constant reminder that performance matters and reinforces the importance of speed while still keeping it fun

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Paul Accordino

Director of Operations, O INCORPORATED

A man wearing an apron, smiling, and handing somebody back a credit card.

I highly recommend Summit timers

Over the past 6 months we have installed almost 60 Summit timers in our restaurants. One thing is for sure...we have gotten significantly faster! Before Summit we were averaging 165 O+W time and now we are averaging 145! Their technology not only gives you real time remote visibility to see how your teams are doing, but they are also able to adjust loop sensitivity remotely to reduce unneeded service calls! I am very satisfied with the results, and would highly recommend Summit timers to anyone who wants to increase sales through speed.

Justin Stewart

Chief Operations Officer, Stewart Restaurant Group