Building Profits Through Improved Customer Experience

Inconsistent customer experiences lead to lost revenue and decreasing loyalty. Issues like long wait times, staff training gaps, or operational inconsistencies, these issues can negatively impact your bottom line in a single location—or across multiple locations.

Why Customer Experience Matters?

Loyal customers are the foundation of long-term success
Retention Drives Revenue
Retaining an existing customer is five times more cost-effective than attracting a new one. Loyal customers not only visit more often but also spend more per visit.
Protect Your Reputation
One bad experience can lead to negative reviews that ripple across your business. Maintaining operational consistency and excellence builds trust and strengthens your brand image.
Maximize ROI Through Insight
Data-backed decisions allow you to address operational gaps quickly, improving customer satisfaction, loyalty, and profitability.
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How We Solve These Challenges

DTiQ delivers data-driven solutions tailored to elevate every aspect of your customer experience.

360iQ

Integrates with POS systems and uses AI to monitor the speed of service, order accuracy, and customer counts in real-time, enabling faster, smarter decisions.

DRIVETHRUiQ

Provides real-time data that allows for quick decision-making to help optimize operations and improve speed of service.

SmartAudit™

Provides customized audits to monitor hygiene compliance, employee performance, and operational consistency across all locations.

SmartDispute

Simplifies third party delivery chargeback and refund management with video-powered dispute resolution, protecting revenue and profits.

Video Analytics

Delivers actionable insights from video and audio monitoring, empowering you to address service gaps and safety, optimize staff training, and enhance operational efficiency.

Why DTiQ Is Different

37,000 Locations Strong

Trusted by businesses of all sizes globally, DTiQ provides scalable solutions that adapt to your unique needs—whether you manage a single franchise or a regional chain.

Decades of Expertise

With over 25 years of experience, DTiQ combines advanced technology with human expertise to deliver solutions that drive measurable and actionable results.

Holistic Customer Experience Management

We provide a comprehensive approach to improving customer service, from speed of service and staff performance to hygiene and dispute resolution.

Real-Time Accessibility On The Go

You can access insights, video, and performance data from anywhere via mobile, tablet, or desktop devices, enabling you to keep on top of customer experience at all times.

Take Control of Your Customer Experience
Unpredictable service, operational inefficiencies, and negative reviews don’t have to define your business. With DTiQ, you can deliver exceptional customer experiences that build loyalty, protect your reputation,
and grow your bottom line.
Book a Demo Today
to see how DTiQ can transform your operations and help your business prosper.