IMPROVE CUSTOMER EXPERIENCE

A great customer experience will lead to a higher revenue stream

DRIVE IMPROVEMENTS IN CUSTOMER EXPERIENCE WITH DTiQ's BUSINESS INTELLIGENCE SOLUTION

IN-STORE ANALYTICS

Drill down into location specific data, detailing information like conversion rates, dwell time, check size and ADS metrics. Replace outdated and inefficient loss prevention techniques like mystery shopping with cutting edge loss prevention technology and data analytics.

ENHANCED BUSINESS REPORTING

You can’t manage what you can’t measure. DTiQ’s enhanced business reporting gives you the data you need to make effective management decisions.

SPEED-OF-SERVICE

One of the primary drivers of customer satisfaction is speed-of-service. DTiQ’s business intelligence solution tracks speed-of-service and provides actionable insights that can be used to improve employee performance.

WE HELP YOU SERVE YOUR CUSTOMERS BETTER

Drive Improvements in Customer Experience with DTiQ’s Business Intelligence Solution

Available on App Store and Google Play

Search and View Video of Transactions, Anytime, Anywhere.

FULL MOBILE FUNCTIONALITY

Business Intelligence

Instantly access the EBR you use to effectively run your business directly from your mobile device.

Loss Prevention Dashboard

Verify suspicious transactions, manage ongoing cases, and archive video evidence from DTiQ’s Mobile Loss Prevention Dashboard.

Safety and Security

Take advantage of features like motion detection, triggers, and live interactive to ensure the safety of your locations while you’re on-the-go.

MYSTERY SHOPPING

Replace outdated mystery shopping techniques with video-based mystery shop audits conducted by DTiQ’s trained professionals. Receive key insights into employee productivity and policy compliance.

CASE STUDIES

Krispy Kreme Doughnuts

“DTiQ has helped increase our profit margin. We have also seen significant returns based upon the reduction of employee theft. We can identify abnormal conditions and then rectify those situations.”

Ed’s FastBreak

“Although we did consider a few other companies, after speaking with some existing DTiQ customers, it was an easy choice.”

DXL Big & Tall

“Our lowered shrink and resulting earnings improvement are a testament to the success of the program. DTiQ seamlessly integrated into our operations, and helped us build and maintain a proactive loss prevention program.”