A great customer experience will lead to a higher revenue stream
IMPROVE CUSTOMER EXPERIENCE
DRIVE IMPROVEMENTS IN CUSTOMER EXPERIENCE WITH DTiQ's BUSINESS INTELLIGENCE SOLUTION
IN-STORE ANALYTICS
Drill down into location specific data, detailing information like conversion rates, dwell time, check size and ADS metrics. Replace outdated and inefficient loss prevention techniques like mystery shopping with cutting edge loss prevention technology and data analytics.
ENHANCED BUSINESS REPORTING
You can’t manage what you can’t measure. DTiQ’s enhanced business reporting gives you the data you need to make effective management decisions.
SPEED-OF-SERVICE
One of the primary drivers of customer satisfaction is speed-of-service. DTiQ’s business intelligence solution tracks speed-of-service and provides actionable insights that can be used to improve employee performance.
WE HELP YOU SERVE YOUR CUSTOMERS BETTER
Drive Improvements in Customer Experience with DTiQ’s Business Intelligence Solution
Available on App Store and Google Play
Search and View Video of Transactions, Anytime, Anywhere.
FULL MOBILE FUNCTIONALITY
MYSTERY SHOPPING
Replace outdated mystery shopping techniques with video-based mystery shop audits conducted by DTiQ’s trained professionals. Receive key insights into employee productivity and policy compliance.
CASE STUDIES
Krispy Kreme Doughnuts
“DTiQ has helped increase our profit margin. We have also seen significant returns based upon the reduction of employee theft. We can identify abnormal conditions and then rectify those situations.”
Ed’s FastBreak
“Although we did consider a few other companies, after speaking with some existing DTiQ customers, it was an easy choice.”
DXL Big & Tall
“Our lowered shrink and resulting earnings improvement are a testament to the success of the program. DTiQ seamlessly integrated into our operations, and helped us build and maintain a proactive loss prevention program.”