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The Annual KFC Convention is around the corner, and DTiQ is proud to be making an appearance with our solutions designed to scale and grow KFC establishments.
DTiQ is redefining restaurant operations by providing KFC operators with a powerful suite of solutions that seamlessly integrate drive-thru, video, data, and analytics. With our newly released Merit back-of-house integration for POS data, KFC operators now have access to a wealth of actionable insights to optimize their business.
How 360iQ Empowers KFC Operators
Drive-Thru Operations: 360iQ offers a comprehensive view of Drive-Thru operations, helping managers maintain efficiency and ensure excellent customer service. Thousands of KFC locations rely on DTiQ to:
- Boost Sales & Speed – Real-time tracking helps teams improve drive-thru performance.
- Monitor & Adjust – Identify bottlenecks and optimize service flow.
- Leverage Data – Make informed decisions with live insights.
- Gamify Performance – Rank teams and drive friendly competition.
- Enhance Accuracy – Reduce miscommunication for consistent orders.
- Coach in Real Time – Audio cues support staff on the spot.
- Drive Customer Satisfaction – Faster service keeps guests coming back.
Merit Back of House Integration for POS Data: With the completion of our direct integration with Merit, operators benefit from enhanced data reporting and deeper visibility into sales transactions.
Loss Prevention Control: Effective loss prevention goes beyond just theft—it’s about optimizing operations to minimize waste, improve performance, and enhance the overall customer experience. By integrating real-time data with video insights, businesses can:
- Reduce Waste: Identify inefficiencies in food prep, portioning, and inventory management to cut down on unnecessary loss.
- SmartAudit™ provides real-time monitoring and reporting. Use our Food Waste ROI Calculator to measure potential savings.
- Enhance Performance & Speed of Service: Monitor workflows to ensure staff efficiency, reduce bottlenecks, and maintain fast, consistent service.
- Improve Customer Experience: Address service delays, order accuracy, and employee interactions to create a smoother, more satisfying visit.
- Ensure Safety & Compliance: Proactively identify risks, from workplace hazards to policy violations, reducing liability and ensuring a secure environment for both employees and customers.
DTiQ / Merit Integration: What It Means for KFC Operators
- A Fully Integrated Solution: DTiQ’s 360iQ suite—including DRIVETHRUiQ, AUDITiQ, VIDEOiQ, and POS Data Integration with DATAiQ —is now available to all KFC USA operators.
- Complete Solution Benefits: Hundreds of KFC locations are now leveraging DTiQ’s technology to improve efficiency, reduce losses, and increase profits.
Key Advantages of Merit POS Integration with DTiQ’s 360iQ
Superior Data Accuracy & Reliability: More in-depth, detailed reporting for improved decision-making.
Enhanced 360iQ POS Reporting Features:
- Identify specific discount types, including employee discounts.
- Separate reporting for gift card transactions.
- Visibility of gift card activations in product reports and on receipt images.
- Detailed itemization for voided transactions.
- Clear credit card issuer breakdowns (Visa, Amex, etc.).
- Complete cash transaction visibility, including change amounts.
- Track third-party platforms like UberEats, DoorDash, and KFC.com.
- Employee number tracking for increased shift accountability.
- “Delivery” is now included as a payment type, improving reporting and filtering capabilities.
More Effective 360iQ Alerts: Operators can set more targeted alerts, improving their ability to monitor key performance indicators and respond appropriately.
Industry Insights: Why Data-Driven Technology is Indispensable
According to the National Restaurant Association, U.S. restaurants lose an estimated $162 billion annually due to food waste and operational inefficiencies. With labor costs rising and consumer expectations increasing, restaurants that leverage real-time data analytics gain a competitive edge in reducing losses and improving profitability.
DTiQ in Action: A Testimonial from KFC Operators
“They have provided us with the ability to develop reliable drive-thru service with a constant awareness of performance in competition with restaurants throughout our time zone. The unexpected reward from their system, along with our focused efforts, has cascaded into an overall much better performing restaurant in just about every category. The payback of this system is very evident with significantly higher transaction counts over time.”
- KFC Franchisee
“We have found the system to be a great tool for improving drive-thru speed performance. Our team members have really engaged in this aspect of our business and enjoy always knowing how they are doing in drive-thru speed. They also like knowing how they are doing against our other locations! We have friendly competitions between restaurant teams daily.”
- President of QSR Franchise
Bringing Your Store’s Data to Life at the Event
“Share Your Story” – It is DTiQ’s goal to help KFC operators reduce business-threatening stories and replace them with positive stories that showcase growth, community, and success. Whether you’re a manager that achieved better shift accountability, an operator that received feedback for out-of-this-world customer experience, or an owner who benefited from profitability gains, DTiQ is determined to help you get there. Together, we will tell stories that promote positivity.
Meet Us at the KFC Annual Convention
We’re bringing these innovations straight to you at the KFC Annual Convention in Nashville, Tennessee (March 23-26, 2025). Stop by booth #1312 to see how DTiQ can help you make the most of your data and meet our team!
Schedule a meeting with us at the show: Book here.
See you in Music City!
