DTiQ's drive-thru solutions
Ensuring consistent reliability in speed of service, accuracy and positive guest experiences, especially during the busiest times of the day, is essential for a drive-thru to succeed.
DTiQ's drive-thru success by the numbers
A great tool for improving drive-thru speed.
McKenzie Foods has installed the Summit drive-thru timer system in all 17 of our KFC restaurants. We have found the system to be a great tool for improving drive-thru speed performance. Our team members have really engaged in this aspect of our business and enjoy always knowing how they are doing in drive-thru speed. They also like knowing how they are doing against our other locations! We have friendly competitions between restaurant teams daily.
A ‘must have’ to drive team engagement.
The Summit timer system is a must-have if you are looking to drive team engagement around Speed with Service. Our RGMs love it as it provides real-time data of how they are doing against their own goals as well as how they ‘stack up’ to their peers.
O Incorporated has used the Summit timers for over a year and it has allowed us to make Speed with Service part of our culture as we have “Fast Fridays” where our restaurant teams compete for the fastest DT experience times. We have seen tremendous results. The audio alerts combined with the ‘in your face’ results on the video screens are a constant reminder that performance matters and reinforces the importance of speed while still keeping it fun
I highly recommend Summit timers
Over the past 6 months we have installed almost 60 Summit timers in our restaurants. One thing is for sure...we have gotten significantly faster! Before Summit we were averaging 165 O+W time and now we are averaging 145! Their technology not only gives you real time remote visibility to see how your teams are doing, but they are also able to adjust loop sensitivity remotely to reduce unneeded service calls! I am very satisfied with the results, and would highly recommend Summit timers to anyone who wants to increase sales through speed.