DTiQ SmartAudit™ Reports
“We see it and measure it--so you can manage it”
With DTiQ’s SmartAudits, trained experts use advanced video algorithms and remote observation to deliver unparalleled insights to more than 30,000 customer locations every month.
Customized programs can measure and manage various areas of concern for clients, including enhanced loss prevention, customer interaction, employee effectiveness, operational compliance and more.
Shift-, store-, RM/DM-level management receive this insight directly, and can take immediate action based on facts.
With DTiQ and SmartAudits, customers don’t just have surveillance in place–they have a dedicated partner ensuring maximum financial return and operational excellence on the ground, where it counts.
SMARTAUDIT™ EXAMPLES
Safety
- Trip hazards
- PPE – Personal Protective Equipment
- Blocked exits
- Wet floor signs
- Aisles and walkways clear
- Step ladders used
- Proper lifting techniques used
- Using cut gloves
Customer Service
- Customers/guests greeted and thanked
- Customers/guests helped promptly
- Suggestive selling used
Cash Handling
- Cash properly secured in till or safe
- Cash drawer not left open
- No cash left out on counters or desks
- Safe door closed and secured
- Single drawer accountability maintained
- All large bills dropped immediately
Transactional Integrity
- Was everything being handed out rung into the POS and properly accounted for
- Transactions rung accurately
Food Handling & Food Safety
- Proper hand washing
- Wearing gloves
- Using sanitizer towel to wipe down surfaces
- Temperature control
- Cross contamination
- Using FIFO
- Using proper utensils
- Proper food preparation & storage
Uniform Policy
- Proper clothing
- Nametags
- Headwear
- Shoes
- Jackets
Cleanliness
- Debris on floors
- Counters clean
- Shelves organized
- No spills
- No trash cans overflowing
- Dining area chairs pushed under tables
- Parking lots clean
Speed of Service
- Entrance to greeting
- Greeting to being seated
- Seating to greeting by server
- Server greeting to drink delivery and food order taken
- Order taken to input in POS
- Order taken to order delivery
- Order delivery to check back
- Table turn, seated to table cleared and reset
- First greeting upon entry
- Line time
- Order to delivery
Security
- Back door closed
- Procedures followed
- Proper lighting in place and functioning
- Office door closed and secured
- Loading dock doors closed
- Employee present while back door is open
- No non-employees in employee only areas
Employee Productivity
- Employees engaged in work related activities
- On cell phones
- Drinking or eating
- Smoking
- Sleeping
- Exceeding break times
- Beginning/End of shift activities
Age-Restricted Sales
- Tobacco
- Alcohol
- Pornography
- Firearms/ammunition
Loss Prevention Policy
- High value counts
- Receipts handed out
- Receipts at bar
- Tip jar/tip policy
- Customers greeted upon entering
- Trash inspection
- Boxes broken down prior to removal
- Register ledges free of markers, coins, papers, calculators
- Vendor check-ins
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