Case study - DXL Big & Tall

DXL Realized a $4.6 Million Earnings Improvement With The Help of DTiQ

Challenge

In 2000, DXL Big & Tall began to weigh the benefits of supporting an internal loss prevention department versus shifting to an outsourced model. Like most retailers, a high associate turnover rate coupled with limited internal resources challenged the retailer to keep its losses from shrink within acceptable industry levels.

“The need to reevaluate our existing loss prevention practices was clear,” said DXL Operations. “Visibility into our stores and associate activities was limited, and our shrink rate was unacceptable.”

After research, DXL determined an internal department would cost the company at least $1.8 Million annually. Not only was this option expensive, but the internal model did not enable DXL to provide consistent, proactive coverage for all of its nationwide locations.

“Our lowered shrink and resulting earnings improvement are a testament to the success of the program. DTiQ seamlessly integrated into our operations, and helped us build and maintain a proactive loss prevention program.”

Solution

DXL chose to partner with DTiQ, the only provider of low-cost, nationwide loss prevention solutions. A customized full-service program was quickly deployed to all store locations in the United States.

“The most important factor in our relationship is DTiQ’s nationwide presence,” said DXL Operations. “DTiQ’s resources match our store locations, which enables us to respond faster to individual stores. This has helped our program to be a tremendous success.”

A highlight of the DTiQ solution is a target store program. Working together with DXL district managers, DTiQ develops action plans which mandate frequent physical inventory counts until the shrink reduces. Of the 68 stores enrolled in the target store program in 2006, shrink was reduced by 50%, resulting in an earnings improvement of approximately $600,000.

Results

Prior to its partnership with DTiQ, DXL’s shrink rate averaged 4.5%. However, since shifting to an outsourced model, shrink has been reduced on average of 70%, translating to an overall earnings improvement of $4.6 Million.

Download the E-Book
By clicking “Download" below, you give your permission for DTiQ to store and process the personal information you've provided above in order to deliver the requested content.
Thank you! Your download will start soon.
Oops! Something went wrong while submitting the form.
File button
Case studies

Case study - DXL Big & Tall

DXL Realized a $4.6 Million Earnings Improvement With The Help of DTiQ

Challenge

In 2000, DXL Big & Tall began to weigh the benefits of supporting an internal loss prevention department versus shifting to an outsourced model. Like most retailers, a high associate turnover rate coupled with limited internal resources challenged the retailer to keep its losses from shrink within acceptable industry levels.

“The need to reevaluate our existing loss prevention practices was clear,” said DXL Operations. “Visibility into our stores and associate activities was limited, and our shrink rate was unacceptable.”

After research, DXL determined an internal department would cost the company at least $1.8 Million annually. Not only was this option expensive, but the internal model did not enable DXL to provide consistent, proactive coverage for all of its nationwide locations.

“Our lowered shrink and resulting earnings improvement are a testament to the success of the program. DTiQ seamlessly integrated into our operations, and helped us build and maintain a proactive loss prevention program.”

Solution

DXL chose to partner with DTiQ, the only provider of low-cost, nationwide loss prevention solutions. A customized full-service program was quickly deployed to all store locations in the United States.

“The most important factor in our relationship is DTiQ’s nationwide presence,” said DXL Operations. “DTiQ’s resources match our store locations, which enables us to respond faster to individual stores. This has helped our program to be a tremendous success.”

A highlight of the DTiQ solution is a target store program. Working together with DXL district managers, DTiQ develops action plans which mandate frequent physical inventory counts until the shrink reduces. Of the 68 stores enrolled in the target store program in 2006, shrink was reduced by 50%, resulting in an earnings improvement of approximately $600,000.

Results

Prior to its partnership with DTiQ, DXL’s shrink rate averaged 4.5%. However, since shifting to an outsourced model, shrink has been reduced on average of 70%, translating to an overall earnings improvement of $4.6 Million.

Case studies
Speakers
Share
Or simply highlight text to share

Case study - DXL Big & Tall

Posted
by
Rachel Bienvenue
Share
In This Article
Subscribe
Get a weekly newsletter with resources, tools, and articles personalized to your business.
Build your DTiQ Weekly
See how DTiQ can transform your multi-location operations.
Book a demo

DXL Realized a $4.6 Million Earnings Improvement With The Help of DTiQ

Challenge

In 2000, DXL Big & Tall began to weigh the benefits of supporting an internal loss prevention department versus shifting to an outsourced model. Like most retailers, a high associate turnover rate coupled with limited internal resources challenged the retailer to keep its losses from shrink within acceptable industry levels.

“The need to reevaluate our existing loss prevention practices was clear,” said DXL Operations. “Visibility into our stores and associate activities was limited, and our shrink rate was unacceptable.”

After research, DXL determined an internal department would cost the company at least $1.8 Million annually. Not only was this option expensive, but the internal model did not enable DXL to provide consistent, proactive coverage for all of its nationwide locations.

“Our lowered shrink and resulting earnings improvement are a testament to the success of the program. DTiQ seamlessly integrated into our operations, and helped us build and maintain a proactive loss prevention program.”

Solution

DXL chose to partner with DTiQ, the only provider of low-cost, nationwide loss prevention solutions. A customized full-service program was quickly deployed to all store locations in the United States.

“The most important factor in our relationship is DTiQ’s nationwide presence,” said DXL Operations. “DTiQ’s resources match our store locations, which enables us to respond faster to individual stores. This has helped our program to be a tremendous success.”

A highlight of the DTiQ solution is a target store program. Working together with DXL district managers, DTiQ develops action plans which mandate frequent physical inventory counts until the shrink reduces. Of the 68 stores enrolled in the target store program in 2006, shrink was reduced by 50%, resulting in an earnings improvement of approximately $600,000.

Results

Prior to its partnership with DTiQ, DXL’s shrink rate averaged 4.5%. However, since shifting to an outsourced model, shrink has been reduced on average of 70%, translating to an overall earnings improvement of $4.6 Million.

THE AUTHOR
Rachel Bienvenue
Rachel is the customer marketing manager at DTiQ. In her role, she aims to bring the customer story to life through testimonials, case studies, and quality videos. Outside of her role, Rachel loves watching football and spending time with friends and family.

Transform your operations today