Drive-thru order accuracy is arguably one of the most important metrics to track for a quick-service restaurant (QSR). With drive-thru making up almost 75% of business for QSRs, this metric can be a leading indicator for the success of the largest part of your revenue. After all, there’s no more surefire way to disappoint your…
Quick service and fast casual restaurants offer a convenient way for busy families to get meals, snacks, and drinks on the go. For even faster service, customers can use the drive-thru lane. Since the start of the COVID-19 pandemic, drive-thru service has been even more popular: one report found that drive-thru orders represented roughly 75%…
A busy store or restaurant is a positive thing: it’s a sign that your business is booming. But the hustle and bustle of deliveries, customers coming in and out, and employees changing shifts can create opportunities for mistakes and even intentional theft. Learn more about vendor theft and how to address it through loss prevention…
Getting feedback for improving your business can seem impossible. You only hear about things when they go wrong, or the surveys you have linked at the bottom of receipts aren’t getting many people to fill them out. It can get even more frustrating when your business is part of a large or international chain. Consumers…
Unfortunately, even the most carefully monitored businesses can experience incidents of shoplifting or shrinkage. And in the retail and restaurant industries, even minor losses can significantly impact your bottom line. Fortunately, retail loss prevention software can protect your business. Learn more about loss prevention strategies and the benefits of investing in video software. What Is Loss…
Security cameras are a worthwhile investment for any business – but they’re especially important in the retail and restaurant industries. A strategic security camera system can protect employees and customers while reducing theft and internal losses. Learn more about effective security camera placement from DTiQ. Benefits of Security Cameras Restaurants, shops, and convenience stores can…
If you own a quick service restaurant (QSR), you need processes in place to balance speed and quality. Without the right technology, you risk frustrating and losing your customers. Here, we’ll cover how innovations in restaurant drive-thru headsets and equipment can help you train your staff and improve your business operations. How Does a Drive-Thru…
Loss prevention is the set of strategies a business uses to reduce and prevent waste, fraud, and abuse. A good loss prevention policy is helpful in any type of business, but it’s especially important in the fast food industry. As a franchisee owner, having cameras in your restaurant can help with customer experience, speed of…
You may think of a fraudulent delivery chargeback here, and there is no cause for concern. But over time, chargeback fraud can hurt your profits and potentially affect your restaurant’s reputation. Some chargebacks are simply misunderstandings, but others are a form of intentional theft. Learn more about the various types of delivery chargeback fraud and…
Today’s business owners need to provide an exceptional customer experience to stay competitive. Whether you own a restaurant, convenience store, or retail business, you understand how valuable it is to develop a loyal customer base. Smart video systems can play a big role in your success by helping protect your business from criminal activity and…
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DTiQ Announces NEW Drive-Thru Solution Offering with Summit Innovations 