Loss prevention is the set of strategies a business uses to reduce and prevent waste, fraud, and abuse. A good loss prevention policy is helpful in any type of business, but it’s especially important in the fast food industry. As a franchisee owner, having cameras in your restaurant can help with customer experience, speed of…
You may think of a fraudulent delivery chargeback here, and there is no cause for concern. But over time, chargeback fraud can hurt your profits and potentially affect your restaurant’s reputation. Some chargebacks are simply misunderstandings, but others are a form of intentional theft. Learn more about the various types of delivery chargeback fraud and…
Today’s business owners need to provide an exceptional customer experience to stay competitive. Whether you own a restaurant, convenience store, or retail business, you understand how valuable it is to develop a loyal customer base. Smart video systems can play a big role in your success by helping protect your business from criminal activity and…
Retail businesses are a critical component of the economy – they provide easy access to a wide range of consumer goods. However, they’re uniquely vulnerable to theft, which translates into profit loss: a Retail Industry Leaders Association report found that retail crime accounted for over $125 billion in lost economic activity in just one year.…
Exception-based reporting (EBR) is useful for retail and quick service restaurant (QSR) businesses. Effective EBR tools can support loss prevention teams and improve profit margins. In an industry where loss prevention can significantly affect your bottom line and reduce losses, EBR is critical. A study from the National Retail Federation found that inventory shrinkage alone…
Convenience stores are a vital part of the economy, providing quick snacks, beverages, and other essentials. It’s estimated that about 100 million Americans shop at convenience stores each day. But convenience stores can be particularly vulnerable to fraud and theft, which is why having a convenience store loss prevention plan in place is crucial. Learn…
Theoretically, it’s easy to spot the difference between an engaged and a disengaged employee. You can look at their quality of work, willingness to collaborate, and overall behavior in the workplace. But employee engagement can be difficult to quantify and measure – and disengaged employees are more likely to quit. Because employee engagement is directly…
Small businesses and food service establishments need to be able to accept cash in addition to credit card and smartphone payments. But when business is booming, it’s easy for small mistakes to turn into big accounting headaches. Employees must be aware of cash handling best practices to ensure it is handled correctly. Cash is popular,…
What store wouldn’t want more loyal customers? A proven tactic for driving loyalty is a well-designed and well-executed customer loyalty program. From retaining existing customers to attracting and converting new customers to loyal ones, a rewards/loyalty program is an easy way to ensure your customers continue to visit your locations. But business owners and managers know…
The 4 Benefits of a Multi-Lane Drive-Thru There’s no doubt that the pandemic has driven more traffic to drive-thrus (no pun intended) — this translates into a roughly 43% increase in drive-thru use since April 2020. This increase in use has restaurants investing in multi-lane drive-thrus to deal with increased traffic. And the great news…
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DTiQ Announces NEW Drive-Thru Solution Offering with Summit Innovations 